Question 1

How much does the SkyHawk 4K Drone cost?

Accepted Answer

The 1-drone package is $99. The 2-drone package is $138 ($69 each), and the 4-drone package is $236 ($59 each). Shipping is free to US addresses.

Question 2

Is this a subscription or a one-time payment?

Accepted Answer

It is one payment at checkout. There is no subscription, membership or recurring charge.

Question 3

What comes in the box?

Accepted Answer

Each package includes the SkyHawk 4K Drone, controller, removable battery, USB charging cable, spare propellers and a hard-shell carry case.

Question 4

Which bundle should I choose?

Accepted Answer

Choose the 1-pack for one pilot, the 2-pack if you want a second drone or a gift, and the 4-pack for the lowest per-drone price. Every bundle has free US shipping and the same 90-day return window.

Question 5

Where do you ship?

Accepted Answer

We currently ship to US addresses in all 50 states, including Alaska and Hawaii. International shipping is not available.

Question 6

How long will my order take to arrive?

Accepted Answer

Orders placed before 2pm ET on a business day are scheduled to dispatch the same day. Standard US delivery is estimated at 3–7 business days after dispatch; peak periods can add 1–2 business days.

Question 7

How do I track my order?

Accepted Answer

We email a tracking link when the parcel leaves the warehouse. If tracking has not updated for three business days, contact support with your order number.

Question 8

Can I correct my shipping address?

Accepted Answer

Contact support as soon as possible. We can update the address if the parcel has not left the warehouse; after dispatch, we will help with a carrier redirect where possible.

Question 9

Is the SkyHawk 4K suitable for a first-time pilot?

Accepted Answer

It is designed with beginner-friendly controls, including one-key takeoff and landing, altitude hold and one-key return. Start in a large open area, read the setup guide and practice low to the ground.

Question 10

Can I see the camera view on my phone?

Accepted Answer

Yes. The companion app connects to the drone over Wi-Fi and displays the camera's live view on a compatible smartphone.

Question 11

Does it have altitude hold and one-key return?

Accepted Answer

Yes. Altitude hold helps maintain the current height, while one-key return directs the drone back toward the controller. These aids do not replace attentive flying or a clear line of sight.

Question 12

Can I fly in wind or low light?

Accepted Answer

For the safest control and clearest footage, fly in open daylight and calm conditions. Avoid gusty weather, rain, restricted airspace and low-visibility conditions.

Question 13

How long does the battery take to charge?

Accepted Answer

A fully drained battery takes about 90 minutes to charge over USB. Let the battery cool after a flight before charging it again.

Question 14

Can I add a spare battery?

Accepted Answer

Yes. An extra flight battery is available for $24 during checkout, so one battery can charge while the other is in use.

Question 15

What should I do before the first flight?

Accepted Answer

Charge the battery, inspect and unfold the propeller arms, install the companion app, pair the controller and drone, then complete your first test in a large open area.

Question 16

Do I need to register the drone with the FAA?

Accepted Answer

FAA registration requirements depend on the aircraft's takeoff weight and how it is used. Recreational flyers must pass the free TRUST safety test and follow current FAA rules. Confirm the current registration and Remote ID requirements before flying.

Question 17

Where should I fly for the first time?

Accepted Answer

Choose a large open area in calm, dry weather, away from people, trees, power lines, roads and restricted airspace. Keep the drone within visual line of sight.

Question 18

Can I fly over people or near airports?

Accepted Answer

Do not assume that you can. Airspace and operations over people are regulated. Check current FAA requirements and local restrictions before every flight.

Question 19

What is the 90-day return policy?

Accepted Answer

You may request a return within 90 days of delivery. Return the drone and accessories in the original packaging for a refund of the purchase price, less shipping and handling. There is no restocking fee.

Question 20

What if my drone arrives damaged or develops a fault?

Accepted Answer

Contact support with your order number, a description and photos or a short video. The returns and warranty pages explain the available replacement or refund process and applicable time limits.

Question 21

How do I contact SkyHawk 4K support?

Accepted Answer

Email support@skyhawk4k.com or call 1-888-860-5378, Mon-Fri, 9am-6pm ET. Include your order number if you have already ordered.

SkyHawk 4K Drone FAQ

Buying, price and bundles

Shipping and orders

Camera and flying

Battery and setup

FAA rules and safety

Returns, warranty and support

Still need help?

Detailed help and policies

Ready to fly your SkyHawk 4K?